Returns and Refunds Policy
At Yadiratshirt.store, your satisfaction is our priority. If you’re not completely happy with your purchase, our Returns and Refunds Policy is here to assist you. Please review the details below to ensure a smooth process.
1. Return Eligibility
You may return items purchased from Yadiratshirt.store within 30 days of receiving your order under the following conditions:
- Items must be in their original condition, unused, unwashed, and with all tags and packaging intact.
- Items such as undergarments or final-sale items are not eligible for return.
- Proof of purchase (order confirmation or receipt) is required to process any returns.
2. How to Initiate a Return
To start the return process:
- Contact us at [email protected] or call +1 361-399-1616 during business hours (8 AM – 6 PM, Monday to Friday).
- Provide your order details, reason for return, and any supporting photos if the item is defective or damaged.
- Our support team will guide you through the next steps, including providing a return shipping address if applicable.
3. Return Shipping
- Customers are responsible for the cost of return shipping unless the item is defective or incorrect.
- We recommend using a trackable shipping service to ensure your return is safely delivered.
4. Refund Policy
- Refunds will be issued once the returned items are inspected and approved.
- Refunds will be processed to the original payment method (PayPal or Payoneer) within 30 business days after the return is approved.
- Please note that the original shipping fee of $6.99 is non-refundable.
5. Exchanges
- We currently do not offer direct exchanges. If you wish to exchange an item, please return the original item and place a new order.
6. Non-Returnable Items
The following items are not eligible for return:
- Final-sale items
- Items damaged due to customer misuse or mishandling
7. Damaged or Incorrect Items
If you receive a damaged or incorrect item:
- Notify us within 30 days of receiving the order.
- Provide photos and details of the issue.
- We will arrange for a replacement or refund at no additional cost.
8. Contact Information
For assistance with returns and refunds, please reach out to us:
- Email: [email protected]
- Phone: +1 361-399-1616
- Address: 6524 Cottage St, Huntington Park, CA 90255, United States
- Business Hours: 8 AM – 6 PM (Monday to Friday, closed Saturday and Sunday)
Thank you for shopping with Yadiratshirt.store! We appreciate your trust in us and aim to provide a seamless experience for all our customers.